Contacts
If you have a question about this guide, spotted outdated information or want to report a broken link, write to us. For anything related to your own casino account, the operator support team is the right place to go, because only they can see and change account data.
Email the guide team
Send messages to info. Please write in English and include the page address and a short description of the issue. We aim to read every message, but we cannot reply to requests that need access to a player account.
Account and payment support
21Bit support is offered in English through the following channels on the official website:
- Live chat for quick questions about login, bonuses and deposits.
- Email for matters that need documents or a detailed explanation.
- FAQ for common answers about registration, verification and withdrawals.
Open the official site through the Login button on the home page, then look for the help options inside the site.
Before you contact anyone
- Check that you are on the official 21Bit address before typing any details.
- Try the password recovery option if you cannot sign in.
- Prepare the email address linked to your account and a clear description of the problem.
- Never send your password, full card number or one-time codes to anyone, including us.
Operator details
| Brand | 21Bit |
|---|---|
| Operator | Novatrix SRL |
| Licence | Tobique Gaming Commission e-gaming license No. 0000002 |
| Support language | English |
Need help with gambling
If gambling is causing you stress or financial harm, you can speak to a counsellor at no cost. In Australia, Gambling Help Online offers free, confidential support on 1800 858 858. Gambling Therapy provides online help for people in many countries. You can also read our responsible gambling page for practical tools.
Thank you for helping us keep this guide accurate and useful.
